Sony did ban my account after I did a chargeback because they let me double charge myself for a month of Playstation Plus. I asked for a refund because it was clearly a duplicate charge and they refused because it had been more than three weeks (could have been two weeks, the timeline is fuzzy).

Imagine the non-digital version of this: after you win a dispute with a company, they send goons to break into your house and smash everything you ever bought from them.

You are only losing licenses. Games aren't actually being destroyed.

The main difference is that in case of a physical purchase, your continued access doesn't depend on any entities other than yourself. In case of a digital purchase, it does. The upside of physical media is that not only the seller forfeits all and any control of it at the moment of sale, but that you can also resell it once you no longer want it.

What's the difference between disabling a license to a digital movie and smashing a DVD? Either way, you paid for a movie and now it's unwatchable.

One is an agreement ending where the other is your physical property being damaged. It's a lot less violent of a way to do it.

Everything is okay just as long as _civility_ is maintained.

This would upset me. Admittedly, I do not attach credit card info to platforms and try to use gift cards when possible, but instances like these make hesitate purchasing anything digital.

My Playstation has been in a box since then, I will never again use another Playstation product and to this day try to minimize all business that I do with Sony.

Dont ever trust Sony. They are clearly one of the worst offenders.

Stopped when they installed a root kit on music CDs

A lot of us did that. I have a feeling that it hasn't made much difference to Sony though.

I wish there was a way to crowdfund lawsuits in situations like this, with the stipulation that the legal strategy is optimized for setting legal precedent. E.g., settling out of court is not an acceptable solution.