In tight markets like New York City the fee is very often paid by the tenant. It's relatively unique to New York, San Francisco, and a few other very dense places with high occupancy rates.
In other markets with more available inventory and less renters, the fee is usually paid by the landlord. I have been on both sides of this equation in different markets and paid both ways and in each case found the service worthwhile.
In other markets with more available inventory and less renters, the fee is usually paid by the landlord. I have been on both sides of this equation in different markets and paid both ways and in each case found the service worthwhile.