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A fundamental problem (let's not assume there's just one!) is this thinking right in the first paragraph:

> ... if he sells a new oven to the country’s pizza makers, pastry chefs, and bakers, he only needs to capture 10% of the market to become a billionaire.

i.e. the founder assumes that "ovens" is a single $10b-sized market, and it isn't, because reality has a surprising amount of detail (as sibling comment also notes).

You could interpret this whole story as a saga of very inefficient oven market(s) research, the end result of which is the forum post at the end:

> On the forum an old user warns “Make sure that you support rotating bases day 1”.

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