not even the older generations. My parents save files on the Whatsapp chat, and my father is one who bought the first IBM PC when it came out, so someone who has touched these things for decades (tho very superficially).
I think that the software industry, especially operating systems, have completely failed to provide a balanced product between the overly bloated and messed up (Windows), the overly complicated (Linux) and the overly simplified (Android/iOS).
Maybe some Linux distros are now at the right spot, I was positively surprised by PopOS to give an example, but it's too late. With AI this is only going to get worse.
That's becoming dangerously true of my wife and I as well, to be honest.
The friction is just so much lower than Google Drive or whatever. As long as I handle it right away. It's just finding something from more than an hour ago that's intolerable.
I met a business partner who is doing some work for SME retail investors last week for lunch:
He showed me his WhatsApp: People are sending _ALL_ type of critical documents by WhatsApp to him. Everything.
(and bank statements are among the class of "less critical" documents in his case)
My theory here is: "If you have any function in your product, people will use it for anything appropriate to them in a given minute"
To be fair, what other simple way is there to send a document to a contact through an e2ee channel? Mail + PGP/GPG? Wormhole?? openssl???
Sending it via WhatsApp (which also has desktop clients, btw) strikes me as a perfectly reasonable solution. (Which is somewhat of an indictment of the current state of cryptographic software, but that's a different topic.)
This exact scenario happened with me in a prior job. Invoices, payments, everything could (and sometimes was) sent through WhatsApp. It was absolutely shocking to see people do this.
I witnessed a cop attempting to manipulate some files I provided to him on a thumb drive. It was a slow laborious process of dragging files one at a time from the Windows image viewer to shared folder. I would have liked to just do a Ctrl-A, Ctrl-C, Ctrl-V, but that was way above his level of thinking and he didn't seem like the type who wanted an education. So I just sat there through the long, painful process--and then at the end he completely screwed up the report. Idiot.
Also, you usually have context for the file. Like "Hey, can you send me this blueberry crumble recipe?".
I do this quite frequently. I know which person knows, I know I've asked them before and usually a quick keyword search is enough to find whatever I'm looking for again.
So this thing has at least two more information points I can search for to pinpoint the file than a simple file on my PC. It tells me who, and more context on what.
Yes, I think "Gen Z doesn't understand file systems" is at least partially an indictment of file systems.
Hierarchy was always a poor substitute for tagging. You have to either decide a bunch of arbitrary parent / child relationships to encode your tags in a deep directory structure or just stuff them all into the file name and filter with regex.
I actually have similar frustrations with emacs org-mode. I get paralyzed by tree-structure decisions and I'm realizing that a tree structure is just not what I want. A flat collection of knowledge items festooned with every conceivable piece of metadata that might help me find them later is.
I think that the software industry, especially operating systems, have completely failed to provide a balanced product between the overly bloated and messed up (Windows), the overly complicated (Linux) and the overly simplified (Android/iOS).
Maybe some Linux distros are now at the right spot, I was positively surprised by PopOS to give an example, but it's too late. With AI this is only going to get worse.