I built a voice AI stack and background noise can be really helpful to a restaurant AI for example. Italian background music or cafe background is part of the brand. It’s not meant to make the caller believe this is not a bot but only to make the AI call on brand.

You can call it what ever you like, but to me this is deceptive.

Where is the difference between this and Indian support staff pretending to be in your vicinity by telling you about the local weather? Your version is arguably even worse because it can plausibly fool people more competently.

It doesn't have to be. You can configure your bot to great the user. E.g. "Aleksandra is not available at the moment, but I'm her AI assistant to help you book a table. How may I help you?"

So you're telling the caller that it is an AI, and yet you can have a pleasant background audio experience.

you actually answer unknown callers?

Yes. I own a business.

Also, it only takes one legitimate collect call from a jail from a loved one and now I'm all in favor of reform in our jail system.

No, it does not cost over thirty dollars to allow someone accused to call their loved ones. We pay taxes. I want my government to use the taxes and provide these calls for free.

Yes. Sometimes it's a legit call. Not often, though.

Example of legit calls: the pizza delivery guy decided to call my phone instead of ringing the bell, for whatever reason.

I worked door dash for a couple of days and there were multiple people who wrote in all caps to not ring the door bell. Why? I have no idea.

Probably because it make their dogs go nuts.

Sleeping children or shift workers, too.