I am glad to hear that there was someone who argued for the right course of action in the Amazon Prime organization. I don't know why this is not being fought by other regulators. I also paid for Amazon Prime, expecting to get ad-free content, and then they started to add advertisements. This may not be fraud, but it is definitely lowering my opinion of Amazon.
Amazon seems cool with selling fake fuses that will kill people. That is what got me to stop shopping with them. The fact they seem to be cool with literally just letting people die. Fuses aren't an 'optional if they work' thing.
What's infuriating is that Amazon has finally announced they're getting rid of co-mingling and have never had to massively pay for their misguided policy that has killed people.
When you start a subscription, you're agreeing to pay X amount every Y period of time; you're not starting a new agreement every single Y period of time.
They can cancel the prior tier or bump up the price on renewal though. This is the problem with subscriptions, you become complacent and accept incremental changes until you finally notice that you’re being rinsed.
And actually some subscriptions can include unilateral price increases in the contract (a subscription is a contract) with early termination fees. It just isn’t commonly done because word gets around and you will lose business. You typically only see this in predatory industries where there are few alternatives and the service is necessary, like local waste management.
If the contract is unfair enough you can usually escape it in court or arbitration, but nobody wants to go through that.
No, that doesn't make sense at all. You've paid for consistent terms for that Y period of time. Not cancelling the subscription when it's up for renewal is an implicit agreement to any new terms. And I'm sure if you'd read those terms in the first place, you'd come to the same understanding.
(And it's not even that: the X you're charged is subject to change upon renewal!)
I'm not arguing that this is a good or bad thing, just pointing out the reality of every single subscription agreement I've signed up for online.
They can cancel the subscription if you don't agree to the new proposition after they fulfilled their contract. But they can't just change the terms of the agreement after it was made.
But doing so would mean risking to loose customers who were just too lazy to cancel. So most Businesses don't like it. (Spotify did cancel their old contracts though, for people who had not agreed with the recent price hike)
I think your question is reasonable, but no, I do not think a company gets to promote a service as having no ads as part of the sell, and then put ads in by default.
Not the person you're replying to, but it just feels like rent-seeking. Amazon is already a gigantic corporation, pretty much everyone spends lots and lots of money on Amazon, it just felt like a way to try and squeeze more money out of their existing customers.
ETA:
I mean, I'm sure there is some exception to this, but generally speaking everyone hates ads. Part of the reason that the whole "cable cutting" thing happened was because everyone hated paying a lot of money to some cable company just to be bombarded with advertisements. At least that's a big reason as to why I did it.
Now all these media companies realized that they can start shoving ads at us again and people will keep paying.
Obviously I'm not entitled to having media at a specific price indefinitely, but I'm perfectly allowed to not like it when companies engage in rent-seeking bullshit.
It wouldn't bother me as much if you could still buy media, but as far as I can tell most TV shows don't get Blu-ray releases anymore. The media companies realized that it's more profitable for them to make you pay for the same media forever instead of a lump cost, I guess preferably with you watching corporate brainwashing to buy products.
I suspect once the heat on this settles down, every streaming service is going to start forcing ads on us at all times, and then the only way to fight back on this will be bittorrent.
Or just stop watching. I seem to be out of tune with what people want in a TV show nowadays, I don't find much enjoyable. I accept there was never that much, but given how much content is produced now I would have expected more in my sweet spot.
