Well, OFCOM lost all credibility with me and many on how they failed to fix the Vectone UK mess. Vectone UK was a virtual operator, however they owned the number range they allocated(Most MVNO's get a block from the provider they use for their network, Vectone behind the scene would shop around and by owning the number range, could made switching core network easier I presume). So even when you ported to another network, as they owned the number, they would set up routing to the new provider(This is how number porting works, of which I was unaware as I'm sure many are not). Issue is that if the provider goes bust, all those numbers go with them. So anyone who had a number that originated from them, even if they ported it to another network, suddenly lost not only their number, but any way shape or form of getting it back. The impact was devastating for many, including myself. All 2FA, or any account ties to that number you found yourself unable to control. Even if you had access to the account, to change the number would see them use best practice security to send a verification code to the old number. THis created a right nightmare as you can imagine with all the automated support we now have. So months of fun and games, with the odd gotcha popping up overlooked from time to time.
OFCOM failed to do anything, they could have forced them to sell the number range, taken over control of the umber range, or proactively thought out such situations due to the way they port numbers being that the new provider gets control of that number and not at the mercy of the previous provider, which in this case went bust.
But like many, I myself contacted OFCOM and found a chocolate teapot far more comforting and with better results.
What with the UK pushing digital ID, funny anecdote there - I did jury service recently and they do not accept a digital ID as proof of ID, nor do they accept a selfie either as proof of age or ID ( we all had a good laugh as was done in the best possible taste ).
Phone number, which means I have a SIM I ported, able to make calls, send text messages from what is a ghost number, that can't receive calls or texts and presents in all effect to the outside as a non-existent number. So ended up getting a new number with GiffGaff, which at least has credibility I trust.
OFCOM failed to do anything, they could have forced them to sell the number range, taken over control of the umber range, or proactively thought out such situations due to the way they port numbers being that the new provider gets control of that number and not at the mercy of the previous provider, which in this case went bust.
Many other stories on this here: https://www.ispreview.co.uk/talk/threads/vectone-is-dead.406...
But like many, I myself contacted OFCOM and found a chocolate teapot far more comforting and with better results.
What with the UK pushing digital ID, funny anecdote there - I did jury service recently and they do not accept a digital ID as proof of ID, nor do they accept a selfie either as proof of age or ID ( we all had a good laugh as was done in the best possible taste ).