Yeah, you need to strike a balance. Maybe ambiguity is a better way to look at it than uncertainty or randomness; chess is fun, but the only random factor are the whims of your opponent. There's no randomness, but there is ambiguity about what their strategy is, and whether they're seeing something that you're missing.

An extreme example of more-is-better are games like EU4, where just understanding how trade works, is more complicated than most entire games, and that's just a single subsystem. You can ignore it, but mastering it can be satisfying. Or frustrating.