They’re more than willing to hear the case. It’s the lawyer, not the complainant, who the court is chastising.

If anything, it scans like the court is concerned, like you are, that this vulnerable person’s case isn’t being presented with the seriousness it deserves.

Yes, but if a filing is sensible they should not care. It is reasonable to forbid further such filings, or require it to be re-filed, but artificially delaying something for the sake of seriousness or decorum is not to take it seriously.

If it is a serious matter you deal with what you have.