> For almost all goods, there are other German online retailers that are as convenient, for the same or better prices
My experience is totally opposite. I use Idealo to compare different prices for any purchase over €50, and 90% of the time it shows that Amazon has the best offer.
The seller may not always be Amazon, often it's someone else, but if something goes wrong I'd rather deal with Amazon's 24/7 support than a small shop. Amazon's support has helped me resolve my issues in just 5 minutes or less multiple times, and with small shops — I encountered a few of them that only reply to one email per week, they simply aren't competitive.
My experience is totally opposite. I use Idealo to compare different prices for any purchase over €50, and 90% of the time it shows that Amazon has the best offer.
The seller may not always be Amazon, often it's someone else, but if something goes wrong I'd rather deal with Amazon's 24/7 support than a small shop. Amazon's support has helped me resolve my issues in just 5 minutes or less multiple times, and with small shops — I encountered a few of them that only reply to one email per week, they simply aren't competitive.