This sounds about right. The ongoing support is why I don’t think I could ever be an indie dev. If I ever do put something significant out publicly, it will be free and offered as-is. Not because of any grand philosophy on what software should be, but simply to avoid the support obligations without being riddled with guilt.

Automation can help, but there are limits to what it can handle, not to mention something needs to happen enough times to see automation is needed. There is also the question of time invested vs time saved. It’s not the silver bullet I’d need it to be.