I don't think the structure is the problem. I think it's fine that the higher you go the bigger decisions and responsibility there is.
The part that I think is not working is that managers neglect one of the basic behaviors they should be engaging in. Weekly one-on-ones done properly. That's the place for information to go from directs to managers.
The part that I think is not working is that managers neglect one of the basic behaviors they should be engaging in. Weekly one-on-ones done properly. That's the place for information to go from directs to managers.