More specifically some combination of an algorithm and outsourced first line support in India told you to fuck off.
It is incredibly hard to get through to a human with the powers to actually solve problems in these tech companies. I've been through it many times. Often the algorithm's say is final and you can't get through to anybody able to override it. It's even worse when the decision is made by machine learning because it's a black box, and they can't even explain why the decision was made.
It's commonly accepted among tech savvy Apple users, and developers that Radar (bug tracking) was essentially a black hole. You could see what you sent to it, but you couldn't see any information on your report.
I've reported malicious apps.
Provided detailed evidence, etc.
Their security team told me to fuck off.
So I went back to my daily life...
At least I can say I tried. Security doesn't matter; it's the appearance of security that does.
Apple is like the walled fortress with armed guards in freshly pressed uniforms that wave most people through the gate and never check their trunks.