Subscriptions should be able to be paid by invoices - you receive an invoice before next billing period and if you don't pay, account is locked
This is exactly what I do with my business (RadioReference/Broadcastify). If you have a premium subscription, you can pay with a credit card, but we do not auto-renew subscriptions. We'll simply send you an email 7 days before your subscription is about to expire, and if you want to renew it, you go ahead and submit a new payment.
I've been told by a number of PE firms and others that I'm missing out on significant revenue, and I KNOW that is probably the case, but I just cannot gather enough energy to climb that summit and commit my users to such dark patterns. Even in the face of clear and concise evidence that my revenue would probably increase >20%, I'm more afraid of the loss of customer goodwill, and chargebacks that would occur. I can simply look at my own rage when I see dark patterns that extract money from my pocket.
Sadly, it's one of those things were if your business is in a crowded space of players, the ones that do participate in the dark patterns will earn more money, which leads to more funding, which often leads to winning. So most companies don't have a choice but to foist dark patterns like auto-renewals on their customers.
This is exactly what I do with my business (RadioReference/Broadcastify). If you have a premium subscription, you can pay with a credit card, but we do not auto-renew subscriptions. We'll simply send you an email 7 days before your subscription is about to expire, and if you want to renew it, you go ahead and submit a new payment.
I've been told by a number of PE firms and others that I'm missing out on significant revenue, and I KNOW that is probably the case, but I just cannot gather enough energy to climb that summit and commit my users to such dark patterns. Even in the face of clear and concise evidence that my revenue would probably increase >20%, I'm more afraid of the loss of customer goodwill, and chargebacks that would occur. I can simply look at my own rage when I see dark patterns that extract money from my pocket.
Sadly, it's one of those things were if your business is in a crowded space of players, the ones that do participate in the dark patterns will earn more money, which leads to more funding, which often leads to winning. So most companies don't have a choice but to foist dark patterns like auto-renewals on their customers.