It was never a temporary 'fix'. The product eventually spun off into a new company and was recently acquired by a PE firm.
But yeah, creating software - or any kind of process actually - results in maintenance. If something is used a lot -> too many people depend on it. If the number of consumers/users isn't documented -> you don't know if you can turn it off, but for this problem you can inspect a year's worth of log files :)
But yeah, creating software - or any kind of process actually - results in maintenance. If something is used a lot -> too many people depend on it. If the number of consumers/users isn't documented -> you don't know if you can turn it off, but for this problem you can inspect a year's worth of log files :)