Monzo is bleeding edge in many things, but their customer support is making people leave this bank. It used to be one of the best in the UK, now it's just hard to find a worse one.

Read about the stories here https://old.reddit.com/r/UKPersonalFinance/comments/17kvo4j/...

>TSB reimbursed 15 times more customers’ fraud losses than Monzo in 2022

https://www.theguardian.com/technology/2023/oct/31/tsb-reimb...