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Because it's not very interesting because nobody has a good faith reason to argue in favor allowing SPAM. I assume it's being used to demonstrate the arbitrary nature of what speech people would want to allow, but it's a bit pointless. SPAM falls in the category of things that arguably are simply abuse of the system, using it in an unintended way. SPAM is not discourse, or an ideology, or a belief. SPAM is a pattern of behaviors. The general idea is simple: in principle, expressions that are legal should not be disallowed on moral grounds, but disruptive patterns of behavior absolutely should be.


Some people like to post a word or a short sentence or some kind of artwork many, many times, everywhere they can. They enjoy knowing their message is seen by many. For them, it's not pointless.

At what point does it become spam and we restrict what these people view as free speech?


I hate that I am answering this, as if it's really a question posed in good faith. But again, the problem isn't the expression. The word or artwork isn't the problem. The problem is the disruptive behavior pattern.


Is a whole bunch of people calling somebody a "fa***t" in DMs discourse? Lots of people have told me that this isn't illegal so Twitter should do nothing.


This is a good example of a question posed in bad faith. I shouldn't have to reply, but unfortunately in this situation if I don't address it, it looks like I'm simply unable to, which is not the case.

I have a stunning revelation to make:

I am not in favor of allowing all legal things on the principle that because they're legal, they should be allowed. In fact, given that the thing you're replying to is arguing in favor of moderating SPAM, I figured it would be apparent. Apparently, it is not.

Furthermore... Like SPAM, harassing someone in the DMs by simply calling them homophobic or racial slurs is not "free expression." It's harassment. Harassment, libel, etc. are not things that everyone (hopefully not most) who believe in free expression as a principle are trying to defend.

I'm mostly not going to address the "lots of people have told me" and disregard it, since it's probably made up for the bait. But if not, I mean... Good for all of those lunatics, I guess. I'm not associated with them, and I don't like Twitter or any social media platform to begin with.


Is a whole bunch of people calling someone a Nazi any different? It's a signal of social disapproval, even if it's distasteful.

I think you can meaningfully distinguish individuals expressing distasteful speech from coordinated campaigns and harassment, and spam falls under the latter.


We can have a discussion about what sort of speech is unacceptable on a social media platform. My concern is largely with the people who insist that we shouldn't even have the conversation about insulting messages because of free speech absolutism or whatever.

The "oh but lefties are mean too" argument immediately retreats from the idea of free speech absolutism. I'm down for that.


> My concern is largely with the people who insist that we shouldn't even have the conversation about insulting messages because of free speech absolutism or whatever.

That's not where I would draw the line against free speech absolutism. Insults or rudeness from individuals should be permitted, insults from groups/coordinated campaigns is where I would draw that line because that starts crossing into inciting a mob. Mobs of any political persuasion are undesirable.

Uncoordinated-coordination seems like an emergent phenomenon of social media though, which is why this is a tough issue. It's almost like we need some kind of back pressure against virality to keep mobs in check.


It's more that the SPAM issue shows that "speech people" don't have an actual working methodology of distinguishing 'good' speech from 'bad' speech any more than the very people they complain of being censorious.


Even "free speech absolutists" are not actually absolutists, because almost all of them have the asterisk of "within the law." The law is quite arbitrary too, with my most favorite bit of nonsense being obscenity law. The point isn't that you should allow everything all the time, it's that in general banishing ideas or expressions because they're immoral sucks, and I don't like it out of principle. There are, of course, other reasons why we limit expression, and some of those are more reasonable in nature, even if it's not always a good idea.

That all having been said... SPAM and harassment are not problems because of the expression itself, they're problems because of the disruptive patterns of behavior. The point is not that you can't say something, or have a given opinion, or etc.

I'm not really sure how this came to be everyone's ultimate catch 22 on free expression when there's more obvious caveats, such as how arbitrary the law is. But as arbitrary as the law is, it's like gofmt. Nobody's favorite, but everybody's favorite. (This is possibly one of the worst HN analogies this month, which now that I think about it, should probably be a thing someone tracks.)


"That all having been said... SPAM and harassment are not problems because of the expression itself, they're problems because of the disruptive patterns of behavior. The point is not that you can't say something, or have a given opinion, or etc."

Okay, but to ban speech on this is once again to pass judgment on its value to the contribution of the discourse or whatever avenue for communication is at issue. That's why the absolutist position is ridiculous. It isn't navigable from any perspective save for the very perspective they are already criticizing.

Also, I'm not sure why you chose the word arbitrary. That's not what arbitrary means. Obscenity laws aren't arbitrary at all, they are based in specific judgments related to a community's perception of what is and isn't acceptable. I'm not saying obscenity laws are good or especially well-reasoned, but they are clearly not arbitrary. Perhaps you meant subjective/un-objective?


What counts as "obscene" sure feels arbitrary, but fine. Subjective.

> Okay, but to ban speech on this is once again to pass judgment on its value to the contribution of the discourse or whatever avenue for communication is at issue. That's why the absolutist position is ridiculous. It isn't navigable from any perspective save for the very perspective they are already criticizing.

The key point that I've been failing to convey effectively is very simple: with SPAM, the expression itself is not the problem. If you post it 10,000 times responding to unrelated people, that is a problem.

(I realize that commercial SPAM is possibly what you are referring to here but... That sort of SPAM is more or less permitted on social media, so it's kind of neither here nor there.)

This generally follows: if you DM someone to yell racial slurs at them, you are harassing them. It's not about the platform banning naughty words, it's about banning disruptive conduct. The conduct is about the behavior, not the ideas or expressions expressed in them.

The "absolutist" position is basically never actually "absolutist". I initially thought people were interpreting it literally as a joke or something, but it seems like it has been taken pretty seriously. Yet, there are exceedingly few people who think that unprotected speech like CSAM should just be allowed. They DO exist, but I have a feeling the speech absolutists you are referring to do not. Doesn't that already make this discussion moot?


How is obscenity arbitrary? What's considered obscene is related to what's considered not acceptable in society... you are acting like people arbitrarily decided that ducks are obscene...

>The key point that I've been failing to convey effectively is very simple: with SPAM, the expression itself is not the problem. If you post it 10,000 times responding to unrelated people, that is a problem.

You have conveyed that but it is not a useful metric by which to filter things from an absolutist standpoint because you have to make a value-judgment on the worth of the speech in regards to the venue... exactly what I said before.

>This generally follows: if you DM someone to yell racial slurs at them, you are harassing them. It's not about the platform banning naughty words, it's about banning disruptive conduct. The conduct is about the behavior, not the ideas or expressions expressed in them.

It's not that its disruptive... its that its harassment which is already a civil action and likely criminal in your jurisdiction as well. If you are gonna talk about how arbitrary laws are... maybe know a law or two?

>The "absolutist" position is basically never actually "absolutist". I initially thought people were interpreting it literally as a joke or something, but it seems like it has been taken pretty seriously. Yet, there are exceedingly few people who think that unprotected speech like CSAM should just be allowed. They DO exist, but I have a feeling the speech absolutists you are referring to do not. Doesn't that already make this discussion moot?

I'm not Elon Musk saying Im buying Twitter in order to support free speech... so don't look at me! I don't have problems with content moderation because I'm not naive.


I am disengaging at this point. I do genuinely like discussing these things, but I don't think we're speaking the same language.


Which side of that line does neo-Nazis trolling Twitter count as?


Trolling is a pretty vague word, it doesn't really mean anything. So it's hard to really reply to this with any degree of seriousness, if it even was serious to begin with. That said, on properly moderated forums, trolling would usually be moderated, by a human that proactively moderates discussions. Social media can't really do that because the scale of the moderation team they'd need to do it would be literally unthinkable. It's clear that they need huge moderation teams just to upkeep the crappy standard of handing reports inconsistently that they have today. Exactly what to do with that information, I don't know.


Trolling is online speech used to deliberately upset others. That's it. That's what it means. It has a clear definition.

You might have wanted to say that no one can agree on what speech is trolling and what speech isn't, but that's not because the word is vague. It's because people disagree on the deliberate and the upset part.


It may be clear but it is also broad. The law is more narrow: there are forms of trolling that are illegal speech and there are some that are legal.

There may be a good moral argument to draw that line differently when the consequence is a ban from a commercial platform vs being locked in a prison.


I wouldn't define it as limited to online speech. And most trolling I'm familiar with is calling out asshats and holier than thou types in sarcastic and funny manner.

No definition is as concrete, unmallable, and unchanging as you seem to imagine.


No, I didn't mean to say that. Case in point... Even that definition is vague.


Can you elaborate? It seems definitionally straight forward to me, so I'm not sure what I'm missing.


"online speech used to deliberately upset others" does not actually distinguish trolling versus other malicious behaviors, such as just being rude and flippant on purpose, so it is not very precise. It also doesn't really describe the actual kinds of behaviors that trolls engage in, but rather constitutes a class of behaviors that are not necessarily obviously connected, so it's vague. There's a lot of different ways that people troll, and different kinds of trolling, and I don't feel like that definition really summarizes it. For example, the term "concern trolling" is generally included in the umbrella, but it's actually more subtle than just being used to upset others; it's subversive, but the goal isn't necessarily just to upset others.

Truthfully, the two observations are related: The word "trolling" being kind of vague is probably the main reason why people do not agree on what actually constitutes it.


from this thread, it sounds like you're saying spam has a clear, precise definition but trolling does not.

what then, in your mind, is the clear, precise definition of spam?


I'm a little frustrated here, because I never attempted to imply that SPAM is easier to define than trolling. If that's somehow something people are legitimately reading out of my replies, then I must've messed up somewhere. All I have been trying to suggest is that nobody has made a good faith argument in favor of allowing SPAM, which is not the case for trolling. But the thing is, while neither have a concise definition, and social media moderation are imperfect at dealing with both situations, it is MUCH easier for a human to distinguish SPAM from trolling. In some types of trolling, the very point of it is that it is difficult to distinguish from a good-faith post; if it wasn't, it would be bad bait. Whereas many SPAM patterns, by nature of being SPAM, are detectable just by looking at posting patterns and not even contents, which is basically the way that social media handles such content. You can't do that for human trolls, because human trolls don't look much different from a high level as other users do, especially depending on what kind of troll you're dealing with.

I am kind of surprised at how many different ways people have interpreted what I said. I'm frankly feeling a little defeated.


"such as just being rude and flippant on purpose"

How is that not trolling?


Trolling almost always involves fishing for a reaction by acting dishonestly or misleading. When you are simply rude and flippant on purpose, that's just being an asshole. If someone is rude to me, I don't say "ah, I just got trolled."


It sounds relatively straight forward to make it "Deceptive speech used to deliberately upset others or undermine discussion." Is that accurate and precise enough to cover your conceptualization of trolling?


You don't think that being purposefully rude is to solicit a reaction? I guess we'll have to disagree about that.


Yeah, I think it's to solicit a reaction 100%, but it's not subversive at all. Their intentions are clear. The "coaxed into a snafu" meme hints at the nature of what makes trolling unique versus just flaming. Reading back the last part of that sentence has teleported me back in time about 20 years.


It's definitely subversive, as it's subverting communications norms by being rude in the first place.


I mean in a different sense, in the sense that it is insincere. That's the problem with trolling right there. If you're sincere, it's obviously not trolling.

Argueing that something is trolling because it solicits a reaction, or that because it's disruptive it counts as trolling, doesn't make sense. You can't distinguish trolling without knowing someone's motivations. Posts that could be trolling could just as easily be venting, or bringing up a genuine concern that just happens to be contentious, or etc.

Otherwise, flaming people in general is obviously trolling. That's not the way the word trolling has been used historically.


It's not insincere. Perhaps you mean unkind?


I just looked and plenty of definitions of trolling seem to invoke the same idea of insincerity.


How does one tell which ones are trolling and which ones are sincerely expressing their beliefs?




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