Zero transparency and zero due process is a massively underrated feature of big tech censorship/policing.
It's one thing to debate the benefits that society gets for removing/flagging content, but the costs are immediately 10x higher when the false positives have zero recourse.
Even 'legitimate' cases often can't speak to a human to find out why or how they were flagged (unless they have influence). The public can't find out what motives/reasoning or who was behind certain content being removed. So it feeds into conspiracies and builds resentment.
It's one thing to debate the benefits that society gets for removing/flagging content, but the costs are immediately 10x higher when the false positives have zero recourse.
Even 'legitimate' cases often can't speak to a human to find out why or how they were flagged (unless they have influence). The public can't find out what motives/reasoning or who was behind certain content being removed. So it feeds into conspiracies and builds resentment.