> processing and where the improvement opportunities lie without working there or having an in.
This isn't institutionally crazy.
It's an old, old, story. Lots of people feel like they can come in from the outside to a complex domain, apply some "generic" techniques etc, and make changes with huge positive impact. They usually wrong, usually enough that many people feel safe just ignoring the possibility.
Chance of success is much higher by building capability internally for the techniques with people who already understand the domain well. This however runs into both internal politics and moribund institutions so can be a real challenge.
This isn't institutionally crazy.
It's an old, old, story. Lots of people feel like they can come in from the outside to a complex domain, apply some "generic" techniques etc, and make changes with huge positive impact. They usually wrong, usually enough that many people feel safe just ignoring the possibility.
Chance of success is much higher by building capability internally for the techniques with people who already understand the domain well. This however runs into both internal politics and moribund institutions so can be a real challenge.