I've been using reddit almost daily for well over a year now, both as a moderator and as a user. To keep it short, moderators on Reddit use an official bot called u/AutoModerator that is primarily used to automatically perform a set of actions when certain keywords are used.
The problem with this bot is that it's not user-friendly at all, so even to make it do the most basic action you need to read the documentation. Since most people are to lazy to read it, there's an official subreddit called r/AutoModerator to let people ask and answer questions about it, and I've been fairly active there.
6 days ago, I came across a post from a user that didn't understand why their AutoMod code wasn't working. I asked them to send me the code, and when they did I fixed it by simply adding two square brackets around the keywords. The code they were trying to make would remove comments that contained some common racist words. After I send them the working code, they thanked me for being helpful and added it to their own AutoMod configuration.
6 days after that, I receive a primave message from the official Reddit account saying:
> You’ve been banned from Reddit for three days for violating Reddit’s rule against promoting hate in the following content.
> Link to reported content: https://new.reddit.com/r/AutoModerator/comments/w5l6sd/comment/ihhhqi2/
> Reddit is a place for creating community and belonging, not for attacking marginalized or vulnerable groups of people. We don’t tolerate promoting hate based on identity or vulnerability, and any communities or people that encourage or incite violence or hate towards marginalized or vulnerable groups will be banned.
Reddit literally site-wide banned me, an active moderator of 7+ communities, for helping a fellow moderator remove racist comments in their own community. The reason? "Promoting hate based on identity or vulnerability". No good deed goes unpunished, I guess
I have already submitted a ban appeal and I'm currently waiting for a response. Feel free to ask any questions in the comments, since I can't use Reddit I have a lot of time to answer them...
Maybe there is a lesson here somewhere.