My account was repeatedly used to leave fake reviews on products I never bought.
I always had 2FA and strong password.
I tried to reach out to Amazon as a well as standard procedures for this kind of situztion, but faced only generic responses. Tried to recreate an account, the problem did not stop. Google results told me I was not alone stuck with this kind of experience.
I definitely closed my account, said farewell to my Kindle library and only use my spouse account when I need to buy some electronics for which Amazon provide a stellar customer service around here.
So yeah, Amazon lost me and I have zero confidence in the security of the platform and the legitimity of the reviews.
FYI in some jurisdictions you can be entitled to export your kindle library to another account/service. Since (according to the jurisdiction) you paid for the books in digital format, not paid for a kindle book. YMMV but generally useful for things like iTunes movies and kindle books. I’ve heard of Europeans using it to go from Play Store to ITunes and vice versa.
I always had 2FA and strong password.
I tried to reach out to Amazon as a well as standard procedures for this kind of situztion, but faced only generic responses. Tried to recreate an account, the problem did not stop. Google results told me I was not alone stuck with this kind of experience.
I definitely closed my account, said farewell to my Kindle library and only use my spouse account when I need to buy some electronics for which Amazon provide a stellar customer service around here.
So yeah, Amazon lost me and I have zero confidence in the security of the platform and the legitimity of the reviews.