There is no write ups at least publicly yet. If there are specific questions we can try answer those based on what we have heard from other companies. ks@linear.app
We do have a bidirectional Jira integration. It pulls in the basic information, and then also adds a Jira "attachment" & link to the Jira issue. If you close the issue in Linear, will also close it in Jira [1]
If you enable the Triage feature, it works nicely in a way that requests from other teams in Jira automatically come to the Triage queue and you can review them there. Same triage queue also works for customer support tools, sentry, creating issues through the API etc.
Yeah I just found it. The hard map of Jira project to a Team makes it tough. We currently do 1 Org (hundreds of people) = 1 Jira project. Teams are mapped to Jira Components. I think without some level of customization on the sync we wouldn't be able to incrementally adopt. Everyone uses Jira differently unfortunately.
We do have a bidirectional Jira integration. It pulls in the basic information, and then also adds a Jira "attachment" & link to the Jira issue. If you close the issue in Linear, will also close it in Jira [1]
If you enable the Triage feature, it works nicely in a way that requests from other teams in Jira automatically come to the Triage queue and you can review them there. Same triage queue also works for customer support tools, sentry, creating issues through the API etc.
[1]: https://linear.app/docs/jira