I worked years ago at a major cell phone mfg company, and we were comparing vendors (circa 2013-2014) for the voice recognition/transcription software. I remember two of the leading options were SoundHound (dba then as "Hound", which has since gone to market as a voice solution[0]) and Nuance which was a company not many of us had ever heard of.
At the time, Hound actually was very very good at language recognition and impressed everyone quite a bit. Compared to Nuance, the experience of conversing with Hound was better as I remember. However, Nuance had the edge in language support... while Hound was great for Western dialects of English, and some others, Nuance supported Mandarin. End of the day it was no contest which product we had to go with.
I'm not surprised that Nuance had continued to be an industry leader all these years.
At the time, Hound actually was very very good at language recognition and impressed everyone quite a bit. Compared to Nuance, the experience of conversing with Hound was better as I remember. However, Nuance had the edge in language support... while Hound was great for Western dialects of English, and some others, Nuance supported Mandarin. End of the day it was no contest which product we had to go with.
I'm not surprised that Nuance had continued to be an industry leader all these years.
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0. https://www.soundhound.com/hound