There’s certainly something to that. Before the pandemic, I would have never thought to order a burger for delivery because that’s just not what one does. If I wanted delivery, I’d go for pizza or Thai food.
But during the pandemic I wanted a burger, and getting my car out sucked (yay city living), so I ordered a delivery burger. Immediately after that subpar experience I thought “oh, that’s why ordering delivery burgers isn’t the norm” and went back to ordering noodles and pizza instead.
It’s the leap from “culturally this isn’t a common thing to do (order a delivery burger), so obviously it’s the restaurants fault that my experience wasn’t as good as it would be in store” that I don’t get.
But during the pandemic I wanted a burger, and getting my car out sucked (yay city living), so I ordered a delivery burger. Immediately after that subpar experience I thought “oh, that’s why ordering delivery burgers isn’t the norm” and went back to ordering noodles and pizza instead.
It’s the leap from “culturally this isn’t a common thing to do (order a delivery burger), so obviously it’s the restaurants fault that my experience wasn’t as good as it would be in store” that I don’t get.