NJ has been a full-service only state since forever. IIR, Oregon is the only other state like this. Funny thing is, NJ has had cheaper gas (10-15% cheaper than neighboring NY stations where its universally self-service and a cashier. Yet somehow the NJ stations can afford an employee, the HR costs and still turn a profit for someone else.
Yeah, the exact figures escape me but essentially having someone on site to cleanup, watch things, etc costs less than having no one... which is one of the reasons Oregon mandates it, it provides jobs and has zero effect on the profitability of the service station.
I'm a New Jerseyan and I like our full-service gas since it reduces spillage, but if it were actually cheaper to have an attendant, wouldn't every station nationwide have one by now?
That is exactly the reason. I live in PA. NJ has higher income taxes than PA but lower gasoline taxes. This changed in recent years as gasoline taxes in NJ have gone up, eliminating most of the advantage of filling up there from people on the NJ border.