Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Hope I’m not too late for some one to see my post. This is a huge inspiration and an amazing story.

I’m genuinely curious - not being a smart ass. Isn’t 250 employees a lot for the number listed ($20M+)? $2M of rev a month divided by 250+ people is only 7-8K a month. I guess if the majority are overseas that can work?



Yes, we're comfortably profitable as we're based out of India.

Having a big team is the reason our customer support [1] is best in industry. We have a large team of dedicated and passionate people ready to guide customers for all their problems.

[1] https://vwo.com/why-us/customer-success/


Nice. Love a business that makes customer support a top priority.

How has the covid situation impacted it? What few changes made significant difference in how you coped with it?

Also what is the customer service software do you use?


Yes, covid has impacted us like most SaaS businesses. We released a free product VWO Deploy for helping our customers update their websites with notices and updates quickly without IT: vwo.com/deploy

We use Zendesk.


It’s a great revenue given that they’re based in India and more so because they are self-funded.


VWO is based in India.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: