People wanna feel safe... And go figure, when they do their output usually goes from being minimal effort to above and beyond. Also feeling safe has sooooo many more institutional benefits etc. Errors are identified + corrected quicker, people don't play politics near as much, things just get "easier"... hard to explain.
But yea - definitely give that guy some positive feedback in your 1:1's. That was one thing that helped me really design a system that people wanted to work within, solid feedback when things work/didn't work =)
People wanna feel safe... And go figure, when they do their output usually goes from being minimal effort to above and beyond. Also feeling safe has sooooo many more institutional benefits etc. Errors are identified + corrected quicker, people don't play politics near as much, things just get "easier"... hard to explain.
But yea - definitely give that guy some positive feedback in your 1:1's. That was one thing that helped me really design a system that people wanted to work within, solid feedback when things work/didn't work =)