Just because they were competent at something somewhat related, doesn't mean they were competent at this particular thing, or that they gave it the attention it needed.
A real-time vote transmission system that requires data integrity and validation is not quite the same as a consumer website, or an email marketing system.
> A real-time vote transmission system that requires data integrity and validation is not quite the same as a consumer website, or an email marketing system.
That's not at all what this was or sounds like. This was a data collection app, from everything I've read. It is meant to replace a phone call.
Ok. So, this is just a data collection app? Trying to have casual inexperienced users accept/trust a developer certificate? Both PINs and 2FA? This is beyond embarrassing.
"...Two people who work for Acronym, speaking on the condition of anonymity because they did not want to risk their jobs, acknowledged that the app had problems. It was so rushed, they said, that there was no time to get it approved by the Apple store. Had it been, it might have proved far easier for users to install.
Instead, the app had to be downloaded by bypassing a phone’s security settings, a complicated process for anyone unfamiliar with the intricacies of mobile operating systems, and especially hard for many of the older, less tech-savvy caucus chairs in Iowa.
The app also had to be installed using two-factor authentication and PIN passcodes. The information was included on worksheets given to volunteers at the Iowa precincts tallying the votes, but it added another layer of complication that appeared to hinder people..."
A real-time vote transmission system that requires data integrity and validation is not quite the same as a consumer website, or an email marketing system.