> And how many times would they have to tell the end user who opened an issue on their app's tracker that?
There's a super clever life hack my wife used when working in e-commerce. She kept a text file with prepared replies to most common issues and questions, and used the OS's built-in copy-paste functionality to quickly responding to messages asking about the same thing. I hear this kind of functionality is even supported directly in desktop e-mail clients these days.
There's a super clever life hack my wife used when working in e-commerce. She kept a text file with prepared replies to most common issues and questions, and used the OS's built-in copy-paste functionality to quickly responding to messages asking about the same thing. I hear this kind of functionality is even supported directly in desktop e-mail clients these days.