Many non-tech employees view IT people as basically “computer janitors with bad attitudes”. Heck, I’ve worked in tech for a decade and I can count the number of people who have a positive view of their IT department in one hand.
To be fair, In my (admittedly limited) experience contracting at BigCorp - the IT department's procedures are often a bottleneck in a workflow or solutions.
We all know they are following business procedure, but there will always be some unconcious tension with departments that hinder a solution (I see marketing and legal butt heads all day).
