1&1 and gandi both offer automatic renewal. In fact I don't think I would use a registrar that didn't offer that.
More likely what happened was that the guy who was incharge disappeared and/or his credit card number changed. And when the registrar tried to renew - it couldn't and I'm sure sent tons of emails of "HEY YOU NEED TO FIX THIS". Something similar almost happened to CentOS.
Most of them offer automatic renewals--they love customers that click automatic renewals. Godaddy literally changes your setting to automatic renewal.(This would be a good class action lawsuit--for such a classy company?)
The problem with automatic renewals is its fine if you just have one domain. If you have a lot of domains it makes financial sense to shop around? I've always gone with the cheapest registrar(that I feel will be around in a year, or two), and never had a problem. Personally, I heard a long time ago the true cost of registering a domain is around $7.49. I don't know if that's correct? I don't like to pay much more than that per year--just on principal.
Since, people are throwing around companies, Google domains are $10 bucks a year/with free privacy. (At least they were a few months ago?) Godaddy did away with renewal discount codes; I see no reason to use that company anymore?
So far it's been rocky with me. I had a VM that I used with what I think is called GandiFlex (I set it to lower the memory during the night and increase during the day) and apparently when my VM tried to scale up the hypervisor didn't have enough memory and for some reason failed to migrate the VM to another hypervisor. This left my VM offline for many hours until I noticed it.
Gandi's customer support official response "don't use it". Gandi's management response "you are right - we don't have enough monitoring and are looking into it". With no follow ups.
At least they credited me, generously, for their latest outage in their US datacenter.
More likely what happened was that the guy who was incharge disappeared and/or his credit card number changed. And when the registrar tried to renew - it couldn't and I'm sure sent tons of emails of "HEY YOU NEED TO FIX THIS". Something similar almost happened to CentOS.