Will be happy to have you on-board Let us know if you need any help with Chatwoot setup.

happy to have you onboard !!

You could sponsor us on https://github.com/sponsors/chatwoot

In our case, open-sourcing Chatwoot was pretty accidental.

You could read the story behind how we ended up doing that over here

https://www.chatwoot.com/blog/woot-journals-one-year-since-o...

The community edition remains a core part of our vision and is also the base on which the enterprise features are build. So rest assured that we will keep working on improving them.

Right now Chatwoot is suited primarily for support and sales use cases where its one on one conversations with the customer.

But we do have our eyes on marketing use cases(campaigns) in our future roadmap.

What we have seen is some customers prefer chat buttons especially when they prefer not to give out their personal information.

In Chatwoot the channels like email, twitter, Whatsapp etc are also considered primary conversation channels. So its helpful even when your primary support channel isn't chat.

That correct. The code can't considered open but rather source available.

We have sms channel available via Twilio. Discord / Zapier are integrations are there on our roadmap.

We do have a hosted offering available on https://app.chatwoot.com/