The big issue I have with this experience is that you don't get a clear charge price before you leave. So you have to check a page either some minutes or hours later and hope that the total is correct. Like the article said, I don't love the idea of being charged for 3 overpriced bottles of water when I only took two. I'd rather just settle my transactions in the moment than try to remember what my total was and dispute things later from memory on the occasional times it's wrong.
> you don't get a clear charge price before you leave. So you have to check a page either some minutes or hours later and hope that the total is correct
Oh, I’m very much sure this is a feature. Because, you see, only some percentage of people will actually look at the receipt. Some fraction of them will notice the error. Some fraction of those people will actually be motivated to spend their time on the phone clawing back an extra $8 water. The complement of that small percentage is a lucrative chance to sell the same overpriced water more than once.
